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The difference between customer experience and user experience
#cx #ux #userCentric #digital #business #ui #touchpoints #tl Understanding the differences between customer experience and user experience | Centric Digital Customer experience and user experience are two different disciplines that serve two different purposes. In...Warning: Undefined array key "extension" in /home/clients/a38176fb80d82d65d38a6af935044c7b/web/julien-ferla.ch/wp-content/themes/Divi/epanel/custom_functions.php on line 1473
Quand +TEDxLausanne dont le sujet est "Une entreprise sans chef c'est possible?", commence avec le +TEDx Talks de Jason Fried que j'adore,… je me sens moins seul et me réjouis de découvrir la suite avec +Laurent Prodon
https://www.ted.com/talks/jason_fried_why_work_doesn_t_happen_at_work?language=en#tl #management #business… #Rework Voir l’article original sur Google+Warning: Undefined array key "extension" in /home/clients/a38176fb80d82d65d38a6af935044c7b/web/julien-ferla.ch/wp-content/themes/Divi/epanel/custom_functions.php on line 1473
“If you have tried something and it hasn’t worked, then you’re working on the wrong problem.”
Step 1 is to “empathize” — learn what the real issues are that need to be solved. Step 2, “define the problem” — a surprisingly tough task. Step 3 is to “ideate” — brainstorm, make lists, write down ideas and...Warning: Undefined array key "extension" in /home/clients/a38176fb80d82d65d38a6af935044c7b/web/julien-ferla.ch/wp-content/themes/Divi/epanel/custom_functions.php on line 1473